Delivery

DELIVERY

Please allow up to 3-5 days for delivery. We use the Royal Mail 24 or 48 service as chosen by you at checkout. We will endeavour, to dispatch products within 24 hours on confirmation that your order is accepted and issue of your Order Reference Number although, if any product that you order is out of stock, we will contact you by telephone or email as soon as possible. If delay in dispatch is likely to exceed 7 days you may, provided the product has not been dispatched, cancel your order and we will refund all sums paid by you.

A delivery pre-advice e-mail is sent to you the day the item is dispatched. 

UK Delivery Costs

Orders up to £30
£2.50 Royal Mail 1st Class or
£3.95 Royal Mail Tracked 48 hour service or 

Orders up to £75
£3.95 Royal Mail Tracked 48 hour service or

Orders over £75
FREE Courier delivery next working day

Saturday delivery
£5.95 Royal Mail Tracked 24 hour service or
£8.95 DPD Local delivery


UK Delivery Service Details

Royal Mail 1st Class 
Requires no signature and no instructions can be given to leave the parcel in a safe place. We are unable to deliver to PO Box addresses.

Royal Mail Tracked 48 
Requires a signature unless an instruction is given to leave the parcel in a safe place. We are unable to deliver to PO Box address.

 

Click and Collect
Orders can be picked up from our shop at 30 The Square, Kelso. An email will be sent to you advising when your parcel is ready for collection. Orders placed by 1pm will normally be available for collection the following day but please allow up to 3 days especially over the weekends.